Who we are
IslandKTLG ('we', 'us', 'our') operates the website islandktlg.com, a platform for discovering and reserving tickets to Caribbean and island-culture events. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Details you give us. When you reserve or request a ticket, create a member account, list an event, or contact us, we collect information such as your name, email address, and anything you include in a message or event listing.
- Ticket & event activity. When you reserve a free ticket we generate a unique ticket code and record which event it belongs to and whether it has been checked in at the door.
- Usage information. Like most websites, we automatically receive basic technical data (such as browser type, device, and pages viewed) and may use cookies and analytics to understand how the site is used.
How we use your information
- To create, deliver, and validate your event tickets, including emailing your QR code and checking it in at the door.
- To respond to your messages and provide customer support.
- To operate, secure, and improve the website and our events.
- To send you information about an event you signed up for, or updates you have asked to receive.
Cookies & analytics
We use cookies and similar technologies to keep the site working, remember preferences, and measure traffic. Where required, we show a cookie-consent banner so you can choose what to allow. You can also control cookies through your browser settings.
How we share information
We do not sell your personal information. We share it only as needed to run the service:
- Service providers who help us operate the site, such as our ticket database and email-delivery providers, who process data on our behalf.
- Event organizers, where you reserve or purchase a ticket to their event, so they can manage entry and communicate with attendees.
- Legal reasons, if required to comply with the law or to protect our rights and our users.
Data retention & security
We keep personal information only as long as needed for the purposes described here, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Your rights & choices
You may ask us to access, correct, or delete your personal information, or to stop sending you emails, by contacting us at the details below. We will respond within a reasonable time.
Children
The site is not directed to children under 13, and we do not knowingly collect their information. Individual events may set their own age requirements.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the 'last updated' date shown at the top of this page.
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